Shipping Policy
Delivery Times
We aim to ship all orders within 5 working days.
All UK orders are sent via Royal Mail 1st Class Signed For and should reach you the next working day including Saturdays once posted.
We also aim to ship all international orders within 5 working days however delivery will take longer.
Shipping
We offer free delivery for all orders over £100. For UK orders under £100 we charge £4.80 and for international orders under £100 we charge £10.
Refund Policy
Returns Information
We operate a no questions asked refund policy. Simply send your purchase back within 14 days of receipt with proof of purchase, making sure it's unused and in its original condition and packaging with all swing tags and labels still attached and intact.
We ask that you take all reasonable care of the products while they are in your possession. Products must be returned unused. You will be refunded for the value of the product. The refund will be made within 14 days after receipt. Returning an item is easy, just complete the return form included with your order and send it to us at the following address:
better full stop
#31 Cutlers Place,
Wimborne
BH21 2HU
We also recommend that you use a registered postal service to return your item as all products are returned at your own risk and we cannot be held liable for lost or damaged parcels. Unless the products are faulty, please be aware that you will be responsible for the cost of returning any item(s) to us.
Returns which do not comply with the above listed criteria will be refused. Please note that you are responsible for the product until it reaches us.
Cancellation / Return / Exchange Policy
Returns Information
We operate a no questions asked refund policy. Simply send your purchase back within 14 days of receipt with proof of purchase, making sure it's unused and in its original condition and packaging with all swing tags and labels still attached and intact.
We ask that you take all reasonable care of the products while they are in your possession. Products must be returned unused. You will be refunded for the value of the product. The refund will be made within 14 days after receipt. Returning an item is easy, just complete the return form included with your order and send it to us at the following address:
better full stop
#31 Cutlers Place,
Wimborne
BH21 2HU
We also recommend that you use a registered postal service to return your item as all products are returned at your own risk and we cannot be held liable for lost or damaged parcels. Unless the products are faulty, please be aware that you will be responsible for the cost of returning any item(s) to us.
Returns which do not comply with the above listed criteria will be refused. Please note that you are responsible for the product until it reaches us.