PEARLS PORTIONS
Shipping Policy
Your order will be dispatched within 1-2 weeks. You will receive UPS tracking info on the morning of the delivery and your order will arrive before 12pm.
Our food is packed with ice packs and insulation so will stay frozen for approx 24 hours (i.e. until 12pm on the day of delivery). If it has thawed slightly this isn't a problem, just pop straight back into the freezer as soon as you can.
Refund Policy
If you change your mind you are able cancel within 72 hours of order confirmation for a full refund.
Cancellation / Return / Exchange Policy
Due to the nature of the food being frozen we can't accept returns but we want to make sure you are happy with your order so please don't hesitate to contact emma@pearls-portions.com with any queries.
